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I bought a math textbook from here and everything seemed alright, it was listed as "book name+web-assign smart start guide+printed access code/ebook" or close. Took forever to arrive, and did not include the "printed access code". I called customer support a week...
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Anonymous
***ed Cengage ***sumer

Cengage SCAM SCAM SCAM

#443363
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I had to buy one of their products, it was necessary for one of my classes. the product is called SAM 2010, and is totally a nightmare! is the worst software that can be used, not a teaching method but a method of frustration. Not to mention the customer service,...
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#407623
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I was charged $167. for a book I never ordered or received. I called expecting an easy credit...but no. Only the first employee I talked to sounded intelligent. The supervisor was ignorant and had was purposely trying to make me angry. I live in Middleton they shipped...
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Anonymous
Cengage Support

Dear gnicholls, I'm sorry to see that you had a negative experience with our company. Without specific ordering details, I'm not fully able to respond to your inquiry; howev...

Anonymous
Vile blood ***kers

They ripped me off on the price, my *** thing wouldn't download, and then when I called for help. Nothing nada, just attitude and stupidity. DON'T BUY FROM THESE CREEPS. Oh...

#395801
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This is absolutely THE WORST COMPANY on the planet to work for. They will literally lie to your face, work you 16 hours a day, and then lie about everything, your performance bonus, your future, everything. Especially so called-user experience Christine Freeman, who...
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Anonymous
Anonymous

The original poster is right on the money. I worked at Cengage for years and was let go on a layoff where directors randomly got rid of people they didn't like with no thought...

Anonymous
Truth - K

Oh my the way as of July 3, 2013 they are going Bankrupt. I love karma. Guess what? Still think this review is BS? Try going to Glass Door.com and see how other employees l...

#394765
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I signed up with Cengage to take Real Estate Courses. I did so because I live in Terrell and there are not any schools nearby. My mother-in-law did the classes, I took the online. She took ten hour classes a day, was done very quickly. So far, moving rather quickly, I...
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Anonymous
Anonymous

The *** are going bankrupt, and leaving their creditors at the door. Can you imagine if you wrote a textbook for them trying to get paid for 5 years of work? The people are ...

#393639
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DO NOT PURCHASE A TEXT FROM HERE!!!!! - says will ship to you in 3-5 business days... What they actually mean is, we will not process your shipment for 5-10 business days. They will wait for 5-10 business days until they decide to start your shipment. It is now the 4th...
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#346293
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Many computer books have extra material online for you to access. Some have material that compliments the book and then an extra paid section also. But When stated, they give you complimentary online material that is useful to the book in which you are studying. This...
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Anonymous
truth

They do not care about you, the consumer, the student, or anything except their bottom line. Most ridiculous publishing company on the planet. Definitely sadistic, worst tec...

#321976
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They have the worst customer service. No one ever picks up the phone when you call and when you send an e-mail they take over a week to respond.. When you finally receive your merchandise it is not what you ordered. Do not buy from them....Buy your books from a...
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Anonymous
Anonymous

still sucks!

Anonymous
NO

Lost 300$ with two different textbooks, saying I had did not purchase the actual textbook- just some useless worksheet. Complained and argued with the even more useless custom...

#259126
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Cengagebrain.com So Im a college student, and i tried to buy an e-textbook from this website. But the software that they give to use it flat out dose not work. It was poorly designed and programed, and it does not work with updated browsers. Im pretty computer...
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Anonymous
Anonymous

After 6 months, they told me that they did not receive my return and I had to pad the Penalty Charge!!! I hate them. Never recommend to my friends.

Anonymous
Anonymous

I agree 100%, they just charged me a total of 4 times. SO I paid $528 for a product that supposedly was going to cost $132. But they gladly charged me at 10:10pm as I immediat...

#221511
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