Product: Cengage Learning Sam Educational Software Clear all filters (6 of 6 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Cengage Learning in Lake Charles, Louisiana - Launched before ready

School district paid lots of money for this product. Cengage dropped the ball on this one. Obviously rushed launching this product. It’s a good idea with terrible implementation. So many glitches, terribly designed tasks, solutions and instructions incorrect, impossible tasks even for instructors, awful grading system. Once the sale is made, little support offered.
View full review
Review
#1475921 Review #1475921 is a subjective opinion of poster.
Product
Cengage Learning Sam Educational Software
Reason of review
Bad quality
As someone who has had to use SAM for IT exams, I can undoubtedly say that it is by far one of the most frustrating things to ever use. Luckily I've never had to take any advanced IT classes but from my experience of using it for midterms and finals, it is absolutely...
View full review
Review
#1247769 Review #1247769 is a subjective opinion of poster.
Product
Cengage Learning Sam Educational Software
Reason of review
Bad quality
Loss
$130
Preferred solution
Let the company propose a solution
1.0
Details
Multiple ways to answer an exam question and if you don't do it EXACTLY the way that they want then you get it wrong. Multiple ways to access something in excel and if you click a wrong key one time you get a wrong answer. I'm going to fail this class on accident...
View full review
3 comments
Anonymous
#1683677

true papi

View more comments
Review
#1199046 Review #1199046 is a subjective opinion of poster.
Product
Cengage Learning Sam Educational Software
Cons
  • Piss poor
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
I'm using the SAM excel online training software as part of a data analysis college course and this software is unbearable. It doesn't let users actually use excel, instead we get an emulation of it. To make things worse, it marks you wrong if you do not use the...
View full review
Review
#1015597 Review #1015597 is a subjective opinion of poster.
Product
Cengage Learning Sam Educational Software
Reason of review
Bad quality

Cengage Learning Sam Management Software Review

1.0
Details
I am taking an into to Microsoft Office course, and was required to purchase the textbook AND SAM access. The class is nearly over, and I have yet to even OPEN the textbook. SAM is a poorly designed piece of *** that will mark you wrong if you accidentally click on the wrong part of the screen or do something in a manner that it conciders "wrong" (even if there are multiple ways to do the task). A few weeks back I had a question along the line of "change this font to arial", and arial wasbt included in the list of fonts SAM let me choose from. Customer service is also nonexistant. Not only will I never again do business with Cengage, I will never again take a class from this instructor who was just too lazy to grade the work manally.
View full review
Review
#1015120 Review #1015120 is a subjective opinion of poster.
Product
Cengage Learning Sam Educational Software
Reason of review
Bad quality
3.2
Details
lessons crash whenever they want does not show you work completed you cant finish half of your work and it only leaves you frustrated and annoyed. I believed my learning experience would have been better spent on a computer system that actually worked. This system...
View full review
Resolved
Review
#958827 Review #958827 is a subjective opinion of poster.
Product
Cengage Learning Sam Educational Software
Cons
  • Computer system was to buggy
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund

Contact Cengage Learning Customer Service

Website:
www.cengage.co.uk
Mailing Address:
10650 Toebben Drive , 151 Lorong Chuan #02-08 New Tech Park Singapore 556741
Independence, KY 41051
USA
Phone:
(866) 994-2427
All Cengage Learning Contacts

Cengage Learning Reviews

  1. 161 reviews
  2. 39 reviews
  3. 13 reviews
  4. 3 reviews
  5. 3 reviews
Cengage Learning reviews