So this first day of class a *** lady walks in advertising "cengagebrain" explaining its the best deal around. SO i was convinced and ordered my package online, when it arrived there was nothing but construction paper inside!
i called furious demanding my money back, they refused and said they needed to investigate first. I didn't have time for that because i am a college student and need my book asap. so i called my bank and filed a claim and bought my book at the bookstore. Cengage fought back and told my bank that i had used the access code.
Well duh i bought my OWN book an teacher forced us to use their *** program.
LUCKILY my bank was nice enough to credit the money out of their own pockets. I HATE CENGAGE WHAT A BUNCH OF THEIVES!!!!!
Product or Service Mentioned: Cengage Learning Program.
Reason of review: Problem with delivery.
Monetary Loss: $71.
Preferred solution: Full refund.