So Im a college student, and i tried to buy an e-textbook from this website. But the software that they give to use it flat out dose not work. It was poorly designed and programed, and it does not work with updated browsers.
Im pretty computer literate and I tried for 4 days calling them to get tech support, but nobody had any idea how to work the software. So finally I just called and canceled my order. After wasting several hours of my life on the phone with them, mostly on hold.
Im pissed because they had no problem selling me a product that they obviously didn't inspect.
Any educators out there shouldn't use there products because dealing with them is an expensive nightmare. Can you afford to wast a school week on something that wont work?
Product or Service Mentioned: Cengage Learning Website.
Location: Dallas, Texas