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Cengage Learning review: Do yourself a favor and just buy a physical copy of the book

1.0
Details
Do yourself a favor, if there is a physical copy of the book available just buy it, I have been waiting on a solution to my technical issue for over a month. Imagine being 5 weeks into your semester and being unable to access the solutions manual or the book for your class and no one responds to your emails inquiring about the fix!!!! Every time I try and access the digital copy of the book or student solutions manual I get an error message, it makes the product unusable, they opened a “case” on the issue over a month ago and I still have no resolution. Their customer service and technical service departments have failed to communicate the status and keep telling me my issue has been “escalated” with no resolution.
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Review
#1670577 Review #1670577 is a subjective opinion of poster.
Product
Cengage Learning Website
Cons
  • Website does not work when its crucial
  • Rarely works
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund
Tags
  • cengage brain

Cengage Learning review in Lincoln, Nebraska: What a joke.

1.0
Details
I am getting sick and tired of the answer key always being off. My teacher is constantly having to adjust everyone's grades for the homework assignments because the correct answers on the homework are counted as wrong. My confusion for statistics is increased exponentially when I can't even count on the answer key being correct. College is an overpriced, pretentious, and unnecessary step to success. I am considering dropping out of college because I don't need teachers or your horribly written textbooks/homework assignment to teach me how to successfully accumulate wealth. It is called a library. Thank you making my decision to drop-out easier. Unbelievable.
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1 comment
Anonymous
#1757925

Cengage learning is terrible. I put my same exact answers that it said in the step by step solution in my homework assignment and some came out as wrong answers. Extremely disappointing!!!!

Review
#1663941 Review #1663941 is a subjective opinion of poster.

Cengage Learning review: HORRIBLE

super confusing website. Super expensive and not user friendly at all. If you are a professor that uses this, please reevaluate!
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Review
#1662171 Review #1662171 is a subjective opinion of poster.
Product
Cengage Learning Website
Reason of review
Bad quality

Cengage Learning review: The most terible learning program I ever have

1.0
Details
The app was too annoying, I can't get back to fix the previous questions, the languge too confuse, tricky question, way too too tricky and even stupid questions. The program is full of bugs, I can't even log in to do my homeworks. Heavy learning program over 70 questions for 90 mins homework, tons of reading. The practice with Words,Excel and Powerpoint is full of bugs.
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Review
#1657970 Review #1657970 is a subjective opinion of poster.
Product
Cengage Learning Website
Reason of review
Poor customer service
Preferred solution
Full refund
1.2
Details
The package sounds perfect if everything ran smoothly, only pictures do not show half the time, there is no page number reference on the books, my dashboard cleared randomly with 20 books in the dashboard that I now have to add back but it wont let me so now I am on...
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1 comment
Visal T
#1749716

I have also been on hold for 17 minutes and counting now and this is probably so they do not have to deal with pissed off customers that just hang up and never fight for a refund. Only I need my problem fixed and this is the only way to do it.

Hopefully I get a refund as well as full membership access for two more years. Their system is not satisfactory whatsoever.

Review
#1657430 Review #1657430 is a subjective opinion of poster.
Cons
  • Doesnt deliver its promise
  • No reliability
Reason of review
Damaged or defective
Loss
$240

Cengage Learning review in Silver Spring, Maryland: The Worst Website Ever

1.0
Details
I have typed in my access code 10 different times now and still doesn't work. I tried all uppercase letters to lowercase letters. Every time I try to resigter as a new student my screen doesn't load.
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Review
#1656947 Review #1656947 is a subjective opinion of poster.
Product
Cengage Learning Website
Reason of review
Bad quality

Cengage Learning review: This is terrible

1.7
Details
My school requires this gutter waste for an HTML class I'm taking. The class as a whole is having so many issues with this garbage there's a discussion board (created by the instructor) to post issues we're having. Half the time the HTML code won't work even when the instructor tries to use it, the other half of the time the ebook doesn't display properly. Images in the text won't load which, for some reason, cengage uses to display all example code, making assignments impossible to complete. Customer service rarely has any idea what's going on and good luck getting a return call/email from them. Avoid Cengage at all costs.
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Review
#1654783 Review #1654783 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Rarely works
  • Lack of quality
Reason of review
Bad quality
Tags
  • Homework Program

Cengage Learning review: Better off dropping whatever classes/course use cengage

1.0
Details
I'm generally a fairly laid back guy but this program is the singel worst designed piece of crap i've ever had the misfortune of ever being forced to use for a CIS 105 to summarize a long list of headaches 1.awful user interface 2.instructions written by someone that either never passed 7th grade English 3. unresponsive to shortcut combinations (things as simple as CTRL+F) 4. Easily timed out by the simplest of connection hiccups if you or your friends ever find a class with this awfully designed garbage do yourself a favor drop the class, and report the class to your local head of department as this is basically a "i'm not going to teach the class the machine does it for you" type of program and you are getting cheated out of your tuition or course fees.
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Review
#1654627 Review #1654627 is a subjective opinion of poster.
Product
Cengage Learning Program
Cons
  • Very slow - assignments take twice as long
  • Everythin
  • Prices
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Cengage Learning review in Saugerties, New York: WONT EVEN LOAD PROPERLY

1.0
Details
Cengage continuously has trouble loading images and sections. tested on multiple PC's. TOTAL *** GARBAGE
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Review
#1650447 Review #1650447 is a subjective opinion of poster.

Cengage Learning review: Rip off pay $ to turn in your homework

1.0
Details
So I am apparently being forced to pay out of pocket in order to submit my homework after spending money on all my books *** plus still gotta cover my tuition expenses on top of paying to submit my homework what had internet come to??? Angry
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Review
#1646028 Review #1646028 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution