Cengage Learning Contact Information

Toll-Free Number:

  • (866) 994-2427

Customer Service:

  • (866) 994-2427

Locations:

  • (617) 289-7700 Boston, MA
  • (312) 521-8100 Chicago, IL
  • (518) 348-2300 Clifton Park, NY
  • (248) 699-4253 Farmington Hills, MI
  • (859) 525-2230 Independence, KY
  • (513) 229-1000 Mason, OH
  • (646) 640-2500 New York, NY
  • (415) 839-2300 San Francisco, CA
  • +6 139 685 4111 Australia
  • +55 113 665 9900 Brazil
  • +55 113 665 9901 Brazil
  • +91 114 364 1111 India
  • +52 551 500 6000 Mexico
  • + 656 410 1200 Singapore
  • +44 126 433 2424 United Kingdom

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Currently you can call only US numbers.

Headquarters Address:

Cengage Learning
10650 Toebben Drive , 151 Lorong Chuan #02-08 New Tech Park Singapore 556741
Independence, KY 41051
USA

Fax:

+1 617.289.7844

Other Info:

lindsay.stanley@cengage.com
kristina.massari@cengage.com
kayla.siefker@cengage.com
investors@cengage.com
ms.royalties@cengage.com
asia.info@cengage.com
anz.customerservice@cengage.com
mexico.ssa@cengage.com
sac.brasil@cengage.com
emea.edureply@cengage.com
sathi.sarmah@cengage.com
0800 800 3768, 0800 11 19 39

Social Networks:

Summary of Cengage Learning Customer Service Calls

13 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
03:35 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Cengage Learning to Ask about:

Product/ Service:

  • “I just bought this access code with the e-book and I cannot find my ebook to do my homework and I've been wasting an hour trying to figure it out”

Return/ Replace:

  • “Rental return”

Payments and Charges:

  • “Billed wrong”

Shipping and Delivery:

  • “Because I don't have no money to purchase the book financial aid did something to me with my College funding and I can't get the book and I can't afford to fail and I've been trying to find a app where I can read it online through the book techno com”

Other:

  • “Schook”
  • “Non receipt of access code”

Cengage Learning Rating Stats

1.4 out of 5 stars
based on 170 reviews
See all 299 reviews reviews

Rating stats

  1. 121 reviews
  2. 33 reviews
  3. 11 reviews
  4. 2 reviews
  5. 3 reviews

Rating trend

About Cengage Learning

Top 5 Cengage Learning Products

Website, Program, Textbook, Mindtap Educational Software, Account

Top 5 Likes about Cengage Learning

Volume of unsupported students, Staff, Lots of practice problems - the only good thing, Looks, Quality

Top 5 Dislikes about Cengage Learning

Customer service, Textbook price, Poor product, Website or the support, Website does not work when its crucial

Top 5 Related Companies

WebAssign, Highbeam, National Geographic Learning, Gale Publishing, Education To Go

Summary

Cengage Learning is one-stop resource for students who look for textbooks, eBooks and other educational materials. The web-site gives its members the possibility to buy study options that feet their needs the best, choosing from such options as discounted print textbooks, eBooks with digital content, separate eChapters for particular tasks and Best Buy Packages for entire courses. The number of products also includes online courses and homeworks for those who combines study with work and needs to save time. Besides that, Cengage Learning provides access to numerous free study tools. Users can search for necessary study materials by ISBN, author or title directly on the site.

Cengage Learning reviews and complaints

Cengage Learning is ranked 189 out of 1312 in Education category

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Cengage Learning Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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