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Summary of Cengage Learning Customer Service Calls

6 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Cengage Learning to Ask about:

Payments and Charges:

  • “Billed wrong”

Shipping and Delivery:

  • “Because I don't have no money to purchase the book financial aid did something to me with my College funding and I can't get the book and I can't afford to fail and I've been trying to find a app where I can read it online through the book techno com”

Other:

  • “Non receipt of access code”

About Cengage Learning

Top 5 Cengage Learning Products

Website, Program, Textbook, Mindtap Educational Software, Account

Top 5 Likes about Cengage Learning

Staff, Anal, When i murdered everyone, Volume of unsupported students, Quality

Top 5 Dislikes about Cengage Learning

Customer service, Textbook price, Poor product, Website or the support, Website does not work when its crucial

Top 5 Related Companies

WebAssign, Highbeam, National Geographic Learning, Gale Publishing, Education To Go

Summary

Cengage Learning is one-stop resource for students who look for textbooks, eBooks and other educational materials. The web-site gives its members the possibility to buy study options that feet their needs the best, choosing from such options as discounted print textbooks, eBooks with digital content, separate eChapters for particular tasks and Best Buy Packages for entire courses. The number of products also includes online courses and homeworks for those who combines study with work and needs to save time. Besides that, Cengage Learning provides access to numerous free study tools. Users can search for necessary study materials by ISBN, author or title directly on the site.

Cengage Learning reviews and complaints

Cengage Learning is ranked 200 out of 1385 in Education category

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