Contact Information

Cengage Learning Phone Numbers

Toll-Free Number:

  • (866) 994-2427

Customer Service:

  • (866) 994-2427

Locations:

  • (617) 289-7700 Boston, MA
  • (312) 521-8100 Chicago, IL
  • (518) 348-2300 Clifton Park, NY
  • (248) 699-4253 Farmington Hills, MI
  • (859) 525-2230 Independence, KY
  • (513) 229-1000 Mason, OH
  • (646) 640-2500 New York, NY
  • (415) 839-2300 San Francisco, CA
  • +6 139 685 4111 Australia
  • +55 113 665 9900 Brazil
  • +55 113 665 9901 Brazil
  • +91 114 364 1111 India
  • +52 551 500 6000 Mexico
  • +656 410 1200 Singapore
  • +44 126 433 2424 United Kingdom
Write review

does not support this feature.

Currently you can call only US numbers.

Cengage Learning Chat:

Cengage Learning Email:

Corporate Office Address:

Cengage Learning
10650 Toebben Drive , 151 Lorong Chuan #02-08 New Tech Park Singapore 556741
Independence, KY 41051
USA

Fax:

+1 617.289.7844

Other Info:

lindsay.stanley@cengage.com
kristina.massari@cengage.com
kayla.siefker@cengage.com
investors@cengage.com
ms.royalties@cengage.com
asia.info@cengage.com
anz.customerservice@cengage.com
mexico.ssa@cengage.com
sac.brasil@cengage.com
emea.edureply@cengage.com
sathi.sarmah@cengage.com
0800 800 3768, 0800 11 19 39

Help in Social Networks:

Summary of Cengage Learning Customer Service Calls

43 TOTAL
CALLS
42% SUCCESSFUL
CONNECTIONS
05:23 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Cengage Learning to Ask about:

Product/ Service Question:

  • “Access code not working” , Review # 1727731
  • “My license key is not working”
  • “Unable to access class work error code R-D0ABBCC2”

Account Question:

  • “I'm not able to change my password”
  • “Log in”
  • “I was not able to log in the account where i used my acces code”

Shipping and Delivery Question:

  • “I did not get a grade for assignments”
  • “Because I don't have no money to purchase the book financial aid did something to me with my College funding and I can't get the book and I can't afford to fail and I've been trying to find a app where I can read it online through the book techno com”

Return/ Replace Question:

  • “Return”
  • “Rental return”

Request for Information Question:

  • “Some questions”

Payments and Charges Question:

  • “Billed wrong”

Other Question:

  • “Error”
  • “Technical issue”
  • “Blackboard submissions”

Cengage Learning Rating Stats

1.4 out of 5 stars
based on 221 reviews
See all 361 reviews

Rating trend

About

Cengage Learning Terms of Service
All rights reserved. Republication, reproduction or redistribution of Cengage Learning content, including by framing or similar means, is prohibited without the prior written consent of Cengage Learning. The Web sites include facts, views, opinions and recommendations of individuals and organizations that www.cengage.co.uk have deemed may be of interest to The Client of Cengage Learning However, The Company do not guarantee the accuracy, completeness or timeliness of, or otherwise endorse the views, opinions or recommendations of others. Cengage Learning EMEA Limited (CL) is anxious to provide the highest standards of customer service. No quotation given by CL shall constitute an offer to supply the goods. An order placed by the Customer, whether or not in response to a quotation, shall constitute an offer made to CL subject to the terms and conditions hereof.
To read more: https://www.cengage.co.uk/education/terms-conditions/
Cengage Learning Privacy Policy
Cengage is providing this supplemental privacy notice to give individuals in the European Economic Area (EEA) the additional information required by the EU General Data Protection Regulation (GDPR). All of the companies in the Cengage family are committed to protecting the privacy of Company's current and former employees, job applicants, and other people with whom Cengage Learning work. Cengage has a Global Privacy Policy that protects The Client's personal data no matter how or where it is processed or stored. It also protects the personal data of others that The Company collect from The Client such as information about The Customer's family members or beneficiaries. Cengage, Inc. is based in the United States. Cengage collects, uses, stores and, when necessary, transfers. In many cases, www.cengage.co.uk collect Personal Information directly from The Client of Cengage Learning Cengage Learning will ask The Client for Personal Information when The Client of Cengage Learning interact with Website such as registering on Cengage Learning's' websites, signing up to receive materials electronically, or making a purchase.
To read more: https://www.cengage.co.uk/education/privacy-policy/
Top Cengage Learning Services

Customer Care, Technical Support, Textbook Rental

Top Cengage Learning Products

Website, Program, Textbook

Cengage Learning Pros and Cons

Pros: Volume of unsupported students, Staff, Ninetyeight percent reliable, Mosty reliable, Lots of practice problems - the only good thing

Cons: Customer service, Website does not work when its crucial, Textbook price, Poor product, Website or the support

Related Companies

WebAssign, Highbeam, National Geographic Learning, Gale Publishing, Education To Go

Summary

Cengage Learning is one-stop resource for students who look for textbooks, eBooks and other educational materials. The web-site gives its members the possibility to buy study options that feet their needs the best, choosing from such options as discounted print textbooks, eBooks with digital content, separate eChapters for particular tasks and Best Buy Packages for entire courses. The number of products also includes online courses and homeworks for those who combines study with work and needs to save time. Besides that, Cengage Learning provides access to numerous free study tools. Users can search for necessary study materials by ISBN, author or title directly on the site.

Cengage Learning reviews and complaints

Cengage Learning is ranked 196 out of 1497 in Education category

Edit Description

Cengage Learning Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Cengage Learning to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Cengage Learning? What happened? What can we help you with?
Submit review Don't show this popup