This semester alone I spent a few hundred dollars. I prefer ebooks because I am paper free and like to have all my ebooks on either a tablet or smartphone for easier travel.
My school required that we use Cengage and Coursemate content for my courses so I bought the package with the eBooks. My teachers require citations for my homework but the MindTap ebooks do not have page numbers and they can't be found anywhere. I contacted support twice and chatted for several hours to no avail. They will advance with no expected time fram for a response.
I also have tried to view the ebook on several devices including iPhone, Android phone, Kindle Fire, iPad, and an Android tablet. None of which will work. The page does not display properly and you can't see or access the page turners or scroll bar to even navigate around the page to view it manually. So, I am forced to sit at my desk for hours each day because I made the mistake and purchased all ebooks from Cengage.
I will never order another product from them. This has been a disaster and now in order to properly site my homework I have to go rent paper copies of the book on top of the hundreds of dollars I spent on the ebooks.
Product or Service Mentioned: Cengage Learning Textbook.
Reason of review: Damaged or defective.
Monetary Loss: $130.
Preferred solution: I would be satisfied with a way to find the page numbers at the bare minimum or an alternate version of the eBook that includes page numbers..