Cengage Learning Reviews

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This semester alone I spent a few hundred dollars. I prefer ebooks because I am paper free and like to have all my ebooks on either a tablet or smartphone for easier travel. My school required that we use Cengage and Coursemate content for my courses so I bought the...
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12 comments
#2062341

There still aren't page numbers visible, I am writing a research paper and will just use other sources to cite

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ID
#536399 Review #536399 is a subjective opinion of poster.
Product
Cengage Learning Textbook
Reason of review
Damaged or defective
Loss
$130
Preferred solution
I would be satisfied with a way to find the page numbers at the bare minimum or an alternate version of the eBook that includes page numbers.
New Reviewer
So My professor has the bright idea to make us use Cengage Mobile (which I have never used) as a way to take attendance in a corporate finance class... I will never understand why... So I already do not like Cengage, and this pretty much sealed the fact that I NEVER...
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ID
#2883036 Review #2883036 is a subjective opinion of poster.
New Reviewer

Did not receive refund. Scammed for expedited shipping.

I paid for expedited 2-day shipping. I did not get the book until 8 days passed. When I told them that I no longer wanted the book and requested a refund, they told me "I should have the book in today." I still returned the book and requested a full refund. Support has not followed up with me and has not given me a refund. This website scams.Just do noJu
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ID
#2737208 Review #2737208 is a subjective opinion of poster.
Cons
  • Unreliable
  • Poor customer service
  • False advertising
Loss
$26
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

License key not working.

Cengage Learning - License key not working.
Cengage Learning - License key not working.
Cengage Learning - License key not working.
Cengage Learning - License key not working.
Cengage Learning - License key not working.
Cengage Learning - License key not working.
Update by user Jul 31, 2021

,my license code is valid upto April 2022 but in the app it shows for all my 5 mayh books that my license key is already used up and not valid.

Original review posted by user Jul 31, 2021
I purchased cengage jee advanced modules months ago but my license key was not working. I mailed them thrice , contacted contacted djtributo , contacted the cenhage managers in my state but *** , my mails weren't replied and the people who said they would help me getting this license key didn't give a shot later.

User's recommendation: Funky cengage. Get Arihant or om Sharma books by pearson.

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ID
#2728916 Review #2728916 is a subjective opinion of poster.
Product
Cengage Learning Textbook
Preferred solution
My license key.

It is rigged

Even though their examples seemed useful and helpful, they turned out to be false once I used them along with my textbooks and notebooks for Spanish. Then the results came in and is said to be something else, like levantarse turned out to be levantarme.

User's recommendation: Do not use Cengage Learning if you want to get better grades in your classes and see your teachers about it.

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ID
#2288508 Review #2288508 is a subjective opinion of poster.
Location
Norwalk, California

What's right is wrong

I take web development 1 and I'm forced to use this stupid program. Every time I type an answer on one of my T (insert number here) Case Problems that is correct, it labels it as incorrect!

User's recommendation: DON'T BUY CENGAGE.

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ID
#2280395 Review #2280395 is a subjective opinion of poster.
New Reviewer

Refund

I purchased cengage unlimited but I do not need it and would like to receive a refund. I purchased the wrong thing
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ID
#2174611 Review #2174611 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

Charged me twice

They charged me twice..but since you sent a email to them they refunded me back so thank you.
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ID
#2166460 Review #2166460 is a subjective opinion of poster.
Location
Jersey Shore, Pennsylvania
New Reviewer

My order will not place for a book my daughter needs

I need to speak to someone I cannot place my order for over a week now
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ID
#2160967 Review #2160967 is a subjective opinion of poster.
Product
Cengage Learning Textbook
Preferred solution
Deliver product or service ordered
New Reviewer

Rip off

*** software, horrible support and not worth the money.

User's recommendation: Do nothing and let your competitors replace you.

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ID
#2160189 Review #2160189 is a subjective opinion of poster.
Cons
  • Lack of quality
  • No customer service
  • Product and the quality of learning it provided
Loss
$390
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Closed request

I have tried several time to cancel my book and subscription order but have been unsuccessful in during so. My case number is 0416**** and my order number is 1347****. I have requested a full refund of $139.10 be refunded back to my account. This has been going on too long without a response from you.

User's recommendation: Company is not contact friendly.

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ID
#2139757 Review #2139757 is a subjective opinion of poster.
Pros
  • I need to talk to someone would be a pro
Loss
$139
Preferred solution
Full refund
New Reviewer

HTML, CSS & Javascript Program is impossible to complete

It's the worse online system ever. Cengage has no room to be worse. It's buggy. Won't take your code as right. You're going to spend more time trying to figure out why you can't pass the exercise than actually learning something. It's perfectly made to keep students spending hours logged in what makes schools look good. I hate the system from the bottom of my soul. I'd like to be able to just complete the *** assignment and go to the next. But you cannot do it. You have to go from the step-by-step process that is full of bugs and disgustingly designed. Stay away from any school that uses this. You have no room to be creative using this system. Is irritating at a level that I can't no more.

User's recommendation: Stay away from Cengage or any school/college that uses it.

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ID
#2138657 Review #2138657 is a subjective opinion of poster.
Product
Cengage Learning Educational Software
Pros
  • Interactive learning
Loss
$1450
Preferred solution
Please stop selling it as a good solution. It's the worse ever. If you want to do something about my comments. Start by understanding something about education.
New Reviewer

About lisense key and qr code

I have bought a new singer age advance book. While I am scratching the access code strip. I have lost some latters in acess code due to hard erasing. So please help me to access the cengage learning by another way by phone or by QR code scanning or by entering ISBN numbe please..

User's recommendation: Take care while scratching ,scratching strip is not quality it is bad.

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ID
#2065910 Review #2065910 is a subjective opinion of poster.

Cengage is terrible and non-functional

Cengage attempts to protect the IP of their client base by *** over students. Realistically, there is no reason why, when I (via my university) pay hundreds of dollars to get access to an online course I cannot use the book that the course requires. If I paid thousands of dollars for a course, and then hundreds more for the Cengage add-on why can't I actually use the book that comes with the package. Students and universities are not Cengage's clients, their clients are the bloated textbook publishers who have an interest in preventing anyone from actually gaining anything of value from the books they publish.

User's recommendation: Avoid these parasites at all costs.

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ID
#1997858 Review #1997858 is a subjective opinion of poster.

Mad at cengage

Cengage is garbage. Everyone in charge should be fired and the company dissolved. No one should make money from this. In fact, I smell a lawsuit coming on.

User's recommendation: do not purchase, or become affiliated with this trash company.

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ID
#1972474 Review #1972474 is a subjective opinion of poster.
Location
Placerville, California
New Reviewer

Unable to Read eBook

I continue to have issues with an eBook I purchased for my summer class. As it is a summer class, I have less than 6 weeks to get everything done. Since I am unable to view the material I paid money for, I'm missing important information in the process and it will probably affect my grade. The error message I receive states that their "...technology team is working hard to diagnose the issue." I highly doubt that because it has happened multiple times and there is no way to contact support through the eBook. When I did submit a ticket, I have had no response or contact. I thought this was a platform for higher education. This is something I would expect from an underfunded, garage based start up, not a large, commonly used platform.

User's recommendation: Buy the physical textbook if that is all you need from this company. If you are taking a course that requires you to use Cengage, beg the professor to change for future classes. I would recommend using Pearson. While there are occasionally issues with it as well, it is perfect compared to this poorly developed software.

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ID
#1952078 Review #1952078 is a subjective opinion of poster.
Loss
$63
Preferred solution
Fix the website. Make it work. Allow us to access the textbooks offline.

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