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It's not that Cengage doesn't have any helpful aspects, the immediate grading system (at least for my course) is quite helpful. But the testing system is absolutely terrible. One of the most stressful things I've ever done. I had a breakdown during the exam because I...
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Anonymous
Whitney Stevenson

Lee Colege in Baytown Texas uses this program and has driven my 24 year granddaughter right out of that class . Major is in Medical Coding and Cengage program will not accept ...

1.7
#1362480
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I have a granddaughter enrolled in an online high school course. One of the courses uses a Cengage application. It is horrible to work with. Repeated attempts to contact Cengage customer support met with repeated, different phone messages with a final "goodbye". We may...
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1.7
#1362197
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If you can use their website without contacting customer support you are GOOD. But if you ever have to contact support remember: You will have to call and you will have to wait on the phone about 1 hour. I never got anywhere with support tickets. I had to call two...
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#1361160
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Cengage Learning - The absolute worst

3-5 days to ship a book is what they say... it’s been a 11 days and I have to wait 45 minutes to talk to customer support... LITERALLY BEHIND IN MY CLASS BECAUSE OF HOW CARE FREE CENGAGE IS
1.0
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#1358987
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Tried contacting Cengage Support for a class, C++ Programming...twice. Not that I tried to contact them twice, I had to take the class twice and, even though I passed, I don't know the 1st thing about the course I paid for. I cannot begin to program anything, nor have...
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2.2
I didn't like
  • Technical support
#1356817
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I have been experiencing a lot of frustration and difficulty using these services lately. It’s taking significant time away from my attempt at studying and stressing me to the point of wanting to rip my hair out and throw my computer. I have a few specific issues and a...
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1.0
#1355106
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It is absolutely the worst designed online learning course of any others that I have taken. There are many confusing buttons to click all over every single page and directions are absolutely none. No one knows what to do at Cengage support staff either. For $140 for...
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#1355090
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Over the course of two emails, three phone calls and continued attempts to contact their "support" phone number or email, and I say support lightly, I have received no response. I am enrolled in a Spanish 1101 class and ordered two online items which I believed were...
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#1354708
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Currently enrolled in a finance class where we must complete homework assignments on this website. I have plenty of time to write this review because the website is THAT slow. It is truly amazing. I have not yet answered a single question without having to reload the...
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1.6
#1354445
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Had some issues with customer service over a month ago. I'm impressed with how little they care about their consumers. Students are powerless to do anything about it, it seems, because their teachers require them to use this garbage company's product. I smell...
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#1354036
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