Smiths Falls, Ontario
Not resolved
0 comments

While Cengage Learning has some positive points...instant grading, availability of lessons online for those of us who can't get to regular class times. I have even had some great people on the customer service help line when I have called for tech support.

My issue is with the SAM site...there has to be a better way of helping us learn how to do things...it skips us through tasks after 3 attempts. The same thing with projects and unit exams. It should at least give us the correct way to do the things. Don't just tell me I am doing it wrong, tell me how to do it right....that's how I learn!

I am paying a lot of money for tuition...how am I supposed to learn if they aren't going to show me?

I have spent more time Googling answers than I should have. Very irritating.

Reason of review: Bad quality.

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